Failsafe Foundry · CipherMeet Support, SLA & Self-Healing Audit Console

Self-Hosted SFU Support Tier & SLA Clock

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Support Tier
community
Target SLA Response
Best-Effort
Licensed Max Participants
50
Updates Window Until
—
Diagnostics & Self-Healing Data Disclosure: Diagnostic JSON-lines bundles are sanitized server-side before analysis, never used for model training, and retained strictly under the 30-day storage lifecycle policy.

Open a Support Case (Link Diagnostics Bundle or License)

Organization Support Cases & Active SLA Timers

Case ID Subject Tier Severity Status Diagnostics SLA Clock Action
Select an organization to view support cases.

Self-Healing Support Audit Log (Per-Org Hash-Chained healer_actions)

Append-only SHA-256 hash chain recording diagnosis, confidence (0.80 threshold), closed-catalog action, snapshot ID, result, and auto-rollback.

Hash Chain Verified
Seq Signature Diagnosis Confidence Action Snapshot ID Result / Rollback Entry / Prev Hash
Select an organization to view self-healing audit actions.